One of the interesting things about humans is their interrelationships with other people. There are historical reasons for this based on family, tribe, and community. Such groupings were necessary to survive. In most human societies today, the family unit is still the foundation of people’s relationships. Friends and the people we socialise and work are also part of the human interrelationship matrix. And interestingly, people have relationships with characters in books and on television, they have online relationships, and they have virtual relationships in digital spaces such as Second Life.
It should therefore be self-evident that people relationships are significant in nearly all that we do. In fact, modern humans are truly part of the networked society as a consequence of the internet and World Wide Web. We have in fact extended the possible reach of our relationships, widened the scale of intensity of relationships (between very weak to very strong); and increased the scalability of our relationships. So shouldn’t we now recognise the importance and value of the network culture?
In many organisations, relationships are grounded in an “old style” corporate mentality dealing primarily with direct work-based relationships, often hierarchical in form. In most cases, the network is based on physical proximity. However, relying only on work-based physical contacts to get one’s work done is not enough these days. In order to get the right person with the right information at the right time, we need more than just physical proximity. We need access and immediacy. We get access and immediacy through our networks, often facilitated through information technology channels.
In a recent blog post by Stefan Lindegaard, called How to create a networking culture, Stefan outlines some ideas for establishing and recognising a network culture within an organisation. Not surprisingly, this recognition starts at the top. Stefan says: “Leaders [need to] show a genuine and highly visible commitment to networking. Leaders must walk the walk, not just talk the talk. … Leaders should also share examples of their networking experiences whenever possible”.
At the practical working level, Stefan has identified the following: “People [need to be] given time and means to network. Frequent opportunities are provided to help individuals polish their personal networking skills. Not everyone is a natural networker. But almost everyone can become good at it with proper training and encouragement. Both virtual and face-to-face networking are encouraged and supported. Web 2.0 tools and facilitated networking events maximize the opportunities people have to initiative and build strong relationships”.
Now this all makes very good sense. Why wouldn’t organisations want to leverage individual and groups’ people networks to get things done more quickly, more efficiently, and more effectively? Such networks are at the heart of collective intelligence and knowledge management.
Why not use all the network facilitation services available in our modern world, from coffee shops to internet and Web 2.0? And why should there be any doubt about the value of people networks when we can see how fundamental interrelationships between people have been over time? Network culture should no longer be revolutionary – it should be accepted organisational practice.