On organisational network analysis

I arranged for Cai from Optimice to come into AusAID today to give a short presentation on organisational network analysis (ONA).  Some people may also refer to ONA as social network analysis (SNA).

I had previously talked with Cai and Laurie from Optimice at the recent KM Australia conference in Sydney.  Cai had offered then to do a presentation for me on his next trip to Canberra.  And today was the day.

The interesting thing for me about using ONA was in the visualisation of data and the direction and intensity of relationships. My interest is largely directed at the information relationships between people, as well as the relationship between people and knowledge objects.  At the same time, some consultants have just finished a draft report on the thematic networks and I was thinking that the report could have been improved with some good organisational network analysis using the Optimice product.

In addition, the online team in Communications were interested in the mapping possibilities tied to internet/intranet content management and the broader communication issues between head office and overseas posts.

Suffice to say, I am keen to try out some ONA with my own workplace responsibilities in information and  knowledge services.  ONA might not have all the answers, but the visualisation of the data and relationships would be a great starting point for deeper research and analysis.


One response to “On organisational network analysis

  1. I was at KM Australia too and was fascinated with the organisational network maps. Cai and Laurie were really nice guys and gave me a run down of the maps and how they could be used. Would love to read how you end up using the maps at AusAID. Keep us updated!

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