On the four rings of enterprise social tools

This a short post to alert people to an interesting item from Thomas Venderwal on enterprise social tools.
One of the difficulties of applying social tools in the organisation relates to how well they mesh together. Vanderwal illustrates the issue with his four rings of enterprise social tools: the tools themselves, interface and ease of use, sociality, and encouraging [...]

On the ties that don’t bind

This article from the Australian Financial Review(subscription required) discusses a recent book by human resource management academic, Lynda Gratton, on the power of weak ties in the network. Having read Gratton’s Living strategy, I was intrigued to learn more about the new book, Hot spots, albeit written for a more mass market audience.
Weak ties are people who [...]

On my new job

I start my new full-time job at the Fred Hollows Foundation tomorrow. I will be in charge of the information, knowledge management and education unit of the organisation. I am really looking forward to working back in the NGO sector and in international development. It will also make my involvement in KM4dev and Society for [...]

On participation

I was listening to the radio this week when I heard an interview with a film producer on triple j. Of special note was the comment by the female dj that perhaps casting for movies should be done the same way as decisions are made in those reality tv shows. Just sms your vote! The film producer was [...]

On business and social computing

This blog post pretty much sums up the benefits of social computing for business - couldn’t agree more!

On breakfast, lunch, and tea

There are a number of ways in which information and knowledge can be disseminated and exchanged, including breakfast, lunchtime or evening meetings. These meetings can be internally or externally based. Organisations, like the Society for Organisational Learning Australia (SOLA) for example, have run morning information sessions for members featuring a special guest speaker. I first heard Dave [...]

On harvesting text

In most organisations there is a plethora of text that is composed, written and sent out. Sometimes the text circulates and sometimes text comes back. We take text for granted because it is so ubiquitous. But in the digital world we can do more with text.
A recent blog post from Nancy White highlighted some techniques for making [...]

On measuring library value

I have been reflecting on some of the methods I have used in library and information services in the past to measure and report on success.
At a former workplace, we used software to measure online useage statistics and hit rates.  From memory, it wasn’t sophisticated software but gave basic information. The library was consistently in the [...]

On being in touch

The Australian Bureau of Statistics (ABS) has just released a report based on a survey, How Australians spend their time. The section I want to comment on says this (from the media release):
“Time spent on recreation and leisure activities has decreased by 1 hour 45 minutes per week since 1997 (to 29 hours 31 minutes a [...]

On what’s in a name?

You may have heard that in the high definition DVD format ”war”, Blu-ray has emerged victorious over its rival HD DVD format. In fact, HD DVD is in its death throes. Anyone left holding a HD DVD player is trying to offload them on to ebay.
The popularity of Blu-ray discs over HD DVD in Australia (and elsewhere) is [...]

On HR and knowledge management

One of my favourite podcast sites is HBR IdeaCast. And one of my favourite podcasts that I have listened to recently is called The new science of human capital, IdeaCast No. 76. The podcast is an interview with one of the authors of the book Beyond HR. The gist of the podcast concerns talent management within organisations. [...]

On conversation

One of the questions I am often asked is why people in knowledge management are so preoccupied with conversations. Why does conversation need to be facilitated, is another question.
Let me answer with the following points:
1) Sometimes conversations inside organisation need permission since there is still the belief that conversation is just idle chatter. Knowledge managers like [...]

On internal communication

Continuing my unplanned theme on communication types, I wanted to make a couple of comments about the importance of internal communications.
The responsibility for internal communication often sits with Marketing, a position that invokes the spectre of PR and political spin. In other cases, internal communication is expected just to happen, miraculously, without much thought, planning, or quality [...]

On storytelling and memory

When I was officially studying economics at Sydney University in the early 1980s, I was also unofficially sitting in on psychology lectures and reading texts and articles on perception, brain science and social psychology. I have periodically kept up that interest ever since.
I want to share my discovery some years ago about a technique used [...]

On narrative, sensemaking, and volunteering

I did promise on Saturday that my next blog post would be on narrative, sensemaking, and the volunteering project. However, Doris Lessing did come between posts with an earlier blog post this afternoon.
Looking at my notes from the debrief from the volunteering project on Friday, I took this point from Dave Snowden’s introductory remarks on complexity and sensemaking, and [...]